Privacy Policy

1. Introduction

This Privacy Policy ("Policy") sets out how kc77 ("kc77", "we", "us", "our"), the operator of the online gaming platform at https://kc77.cam (the "Platform"), collects, uses, stores, shares and protects personal data relating to registered users and visitors ("you", "your", "User").

By registering an account, visiting the Platform, or using any Service offered through kc77, you acknowledge that you have read and understood this Policy and consent to the processing of your personal data as described herein. This Policy should be read alongside our Terms & Conditions and Responsible Gambling policy, both of which are incorporated by reference.

2. Definitions

For the purposes of this Policy, the following terms carry the meanings set out below:

• "Personal Data" means any information relating to an identified or identifiable natural person, including name, email address, device identifiers and financial transaction data.
• "Processing" means any operation performed on Personal Data, including collection, recording, storage, use, disclosure, erasure or destruction.
• "Controller" means kc77, as the entity that determines the purposes and means of processing Personal Data.
• "Processor" means a third party that processes Personal Data on behalf of kc77 under a contractual arrangement.
• "KYC" means Know Your Customer — identity and age verification procedures required for compliance with anti-money laundering (AML) obligations.
• "Cookies" means small text files placed on your device by the Platform to store session and preference information.
• "Services" means all products and features offered through the Platform, including sports betting, live casino, slots, instant games and account management tools.

3. Data We Collect

kc77 collects the following categories of Personal Data, depending on how you interact with the Platform:

3.1 Registration & Account Data

When you create an account on kc77, we collect information necessary to set up and maintain your account, including:

• Full legal name;
• Date of birth (for age verification);
• Residential address (including city — e.g., Karachi, Lahore, Islamabad, Rawalpindi, Faisalabad, Multan or Peshawar);
• Email address and/or mobile telephone number;
• Username and encrypted password.

3.2 Identity Verification (KYC) Data

To comply with our AML and responsible gambling obligations, we collect and process identity documents submitted during KYC verification. These may include a copy of your CNIC (Computerised National Identity Card), passport, or other government-issued identification, together with supporting proof of address documentation.

3.3 Financial & Transaction Data

We collect data relating to deposits, withdrawals and account balance activity. This includes transaction amounts in PKR, payment method references (e.g., local bank transfer context, digital wallet identifiers), transaction timestamps and processing status. We do not store full card numbers or full banking credentials on our servers.

3.4 Gameplay & Betting Data

We record your activity on the Platform, including bets placed, games played, wager amounts, game results and session durations. This data is used for account management, responsible gambling monitoring, AML compliance and personalisation of the gaming experience.

3.5 Technical & Device Data

We automatically collect certain technical information when you access the Platform, including IP address, browser type and version, operating system, device type, screen resolution, referring URL and session duration. This data is used for Platform security, fraud prevention and performance optimization.

3.6 Communications Data

If you contact kc77 via live chat, email or any other support channel, we retain records of those communications, including your messages and our responses, for quality assurance, dispute resolution and compliance purposes.

4. How We Collect Data

kc77 collects Personal Data through the following means:

• Directly from you — through account registration forms, KYC submission, deposit and withdrawal requests, contact with our support team, and voluntary provision of information in account settings;
• Automatically — through cookies, web server logs and similar tracking technologies when you access or use the Platform;
• From third-party service providers — including identity verification agencies, payment processors and fraud-detection services that assist kc77 in delivering and protecting the Services;
• From publicly available sources — where permitted by applicable law, for the purposes of identity verification or fraud prevention.

5. Data Processing & Legal Basis

kc77 processes your Personal Data on the following legal bases, as applicable under relevant data protection law:

• Contractual necessity — processing required to create and manage your account, process transactions and deliver the Services you have requested;
• Legal obligation — processing required to comply with AML, KYC, fraud prevention and other regulatory requirements applicable under kc77's operating license;
• Legitimate interests — processing carried out to protect the security and integrity of the Platform, prevent fraud and improve our Services, where those interests are not overridden by your rights and freedoms;
• Consent — processing for direct marketing communications or non-essential cookies, where you have provided explicit consent. You may withdraw consent at any time without affecting the lawfulness of prior processing.

6. How We Use Your Data

kc77 uses the Personal Data we collect for the following purposes:

• Creating, verifying and managing your Account;
• Processing deposits and withdrawals and maintaining accurate transaction records;
• Verifying your identity and age in compliance with KYC and AML requirements;
• Delivering the Services, including sports betting markets, live casino games, slots and instant games;
• Monitoring gameplay for responsible gambling purposes, including detecting patterns associated with problem gambling behaviour;
• Communicating with you regarding your Account, transactions, technical issues and support requests;
• Sending promotional and marketing communications where you have opted in to receive them — you may unsubscribe at any time;
• Detecting, investigating and preventing fraud, cheating, money laundering and other prohibited conduct;
• Analysing Platform usage to improve performance, design and user experience;
• Complying with applicable legal and regulatory obligations.

7. Data Sharing & Disclosure

kc77 does not sell your Personal Data to third parties under any circumstances. We may share your data with the following categories of recipients, strictly for the purposes described in this Policy:

7.1 Service Providers & Processors

We engage third-party processors — including payment processors, identity verification agencies, cloud hosting providers and customer support platform operators — to assist in delivering the Services. These parties process your data only on our instructions and under contractual data-protection obligations.

7.2 Regulatory & Law Enforcement Authorities

kc77 may disclose Personal Data to competent regulatory authorities, law enforcement agencies or courts where required to do so by applicable law, pursuant to its operating license conditions, or in response to a valid legal order. Such disclosures are made only to the extent strictly necessary.

7.3 Fraud Prevention & AML

We may share data with third-party fraud prevention and AML screening services to verify identities, check against sanctions lists and detect suspicious transaction activity. This is a standard compliance requirement and does not imply any suspicion of wrongdoing on the part of the individual concerned.

7.4 Business Transfers

In the event of a merger, acquisition, restructuring or sale of all or part of kc77's business, your Personal Data may be transferred to the acquiring entity as part of that transaction. You will be notified of any such transfer that materially affects the processing of your data.

8. Cookies & Tracking Technologies

8.1 What Are Cookies

Cookies are small text files placed on your device by a website when you visit it. They allow the site to recognise your device on subsequent visits and to store session preferences, authentication tokens and usage statistics.

8.2 Types of Cookies We Use

• Strictly necessary cookies — required for the Platform to function correctly, including session management and authentication. These cannot be disabled without affecting core functionality.
• Performance cookies — collect anonymised data about how visitors use the Platform (page views, load times, error reports) to help us improve performance.
• Functional cookies — remember your preferences, such as language and display settings, to provide a more personalised experience.
• Marketing & analytics cookies — used to track browsing activity across sessions for analytical and, where consented, promotional purposes. These are only activated with your explicit consent.

8.3 Managing Cookies

You may control or disable non-essential cookies through your browser settings at any time. Please note that disabling certain cookies may impair the functionality of the Platform. Your consent preferences for non-essential cookies can be updated via the cookie settings panel accessible on the Platform.

9. Data Retention

kc77 retains Personal Data for as long as is necessary to fulfil the purposes described in this Policy, unless a longer retention period is required by applicable law or regulatory obligation. In practice, this means:

• Account and KYC data is retained for the duration of the account relationship and for a minimum of five (5) years following account closure, in accordance with standard AML record-keeping requirements;
• Financial transaction records are retained for a minimum of five (5) years from the date of the transaction;
• Gameplay and betting history is retained for the duration of the account and for a reasonable period thereafter for compliance and dispute-resolution purposes;
• Communications data is retained for up to three (3) years from the date of the relevant communication, unless retention is required for an ongoing dispute;
• Technical and device data logs are typically retained for up to twelve (12) months.

Once data is no longer required and no legal retention obligation applies, kc77 will securely delete or anonymise it.

10. Data Security

kc77 implements a range of technical and organisational security measures designed to protect your Personal Data against unauthorised access, accidental loss, disclosure, alteration or destruction. These measures include, but are not limited to:

• 256-bit SSL/TLS encryption across all pages and API endpoints of the Platform;
• Encrypted storage of passwords using industry-standard hashing algorithms — kc77 does not store plaintext passwords;
• Access controls and role-based permissions limiting internal access to Personal Data to authorised personnel on a need-to-know basis;
• Regular security testing and vulnerability assessments of the Platform infrastructure;
• Session timeout and account lockout mechanisms to prevent unauthorized access following inactivity;
• Contractual data-security obligations imposed on all third-party processors.

Whilst kc77 takes all reasonable measures to protect your data, no internet-based platform can guarantee absolute security. If you suspect that your account credentials have been compromised, you must notify us immediately at [email protected] so that appropriate action can be taken.

11. Your Rights

Subject to applicable data protection law and the legal bases on which we process your data, you may have the following rights in relation to your Personal Data held by kc77:

To exercise any of the above rights, please contact us using the details in Section 16. We will respond to all verified requests within 30 days. We may ask you to confirm your identity before processing a request. Note that certain rights are subject to limitations — for example, kc77 cannot erase transaction records it is legally required to retain.

12. Children's Privacy

The Platform and all Services are strictly intended for adults aged 18 or over — or the higher minimum age required by the applicable operator or license jurisdiction. kc77 does not knowingly collect Personal Data from individuals below the applicable minimum age. Age verification is performed during the registration and KYC process.

If kc77 becomes aware that Personal Data has been collected from a person below the applicable minimum age, that account will be closed immediately, the data will be securely deleted, and any associated balance or bonus funds will be forfeited. If you believe that a minor has created an account on kc77, please notify us immediately at [email protected].

13. International Data Transfers

kc77 operates under an international licensing framework. Your Personal Data may be transferred to and processed in countries outside Pakistan and outside the European Economic Area, including countries where data protection laws may differ from those in your home jurisdiction.

Where such transfers occur, kc77 implements appropriate safeguards — including contractual data-protection clauses binding our service providers — to ensure that your data receives a level of protection consistent with applicable data protection standards. By using the Platform, you acknowledge and consent to such transfers as described in this Policy.

14. Third-Party Links

The Platform may contain references to payment method names (Easypaisa, JazzCash, Raast, HBL, UBL, Meezan Bank, Bank Alfalah) and sports contexts (Pakistan cricket, PSL, ICC tournaments) for informational purposes only. kc77 does not link to external third-party websites and is not responsible for the privacy practices or content of any external platforms. This Policy applies solely to the kc77 Platform at https://kc77.cam.

15. Policy Amendments

kc77 reserves the right to amend this Privacy Policy at any time. Where changes are material, we will notify registered users by email or via an in-Platform notice prior to the changes taking effect. The date at the top of this page indicates when the Policy was last updated.

Continued use of the Platform following notification of any change constitutes your acceptance of the revised Policy. We encourage you to review this page periodically to stay informed about how kc77 handles your Personal Data.

16. Contact Us

If you have any questions, concerns or complaints regarding this Privacy Policy or the way kc77 processes your Personal Data, or if you wish to exercise any of your data rights as set out in Section 11, please contact our data support team using the details below. All privacy-related inquiries are handled in English and Urdu.

If you are not satisfied with our response, you may have the right to lodge a complaint with the relevant supervisory authority in the jurisdiction where kc77 holds its operating license. kc77 does not operate under Pakistani regulatory authority and does not claim any Pakistani government authorization.